How is Virtual Reality and Augmented Reality changing digital marketing?

by HQ
As we enter the age of digital transformation, marketers are looking for new ways to engage with their customers. And what better way to do that than with Virtual Reality and Augmented Reality?

Virtual reality (VR) and augmented reality (AR) have the potential to revolutionise digital marketing by providing more immersive and interactive experiences for consumers.

So what types of content work best in these immersive environments and how can you measure the success of your VR or AR campaign? Read on and we'll share some inspiring case studies of brands that have already had success with VR and AR so you can see first-hand what's possible.

As we enter the age of digital transformation, marketers are looking for new ways to engage with their customers. And what better way to do that than with VR and AR? By using these cutting-edge technologies, marketers can create immersive experiences that will wow their audiences and leave a lasting impression. Here's a look at how VR and AR can be used by marketers to take their campaigns to the next level.


The potential of VR and AR for marketing campaigns

VR and AR offer marketers an unprecedented opportunity to engage with their customers on a whole new level, from interactive product demonstrations to compelling content experiences. With the ability to create immersive and engaging campaigns that reach their target audiences in a completely new way, brands are able to create an emotional connection by offering stimulating experiences that attract and captivate multiple senses. Whether virtual showrooms, video game-style competitions or 360° video tours of a store, using VR/AR for marketing provides customers with unique interactive experiences that will have them coming back time and time again. As such, VR and AR have the potential to revolutionise the way in which marketers can present information, enhancing the customer experience while delivering deep insights into consumer behaviour.


How to create a VR or AR experience

Creating a successful VR or AR experience for marketing purposes is not an easy task, but it can be made much simpler with the right approach. The key is to first identify what you are looking to achieve from the experience and then work backwards from that goal. You need to decide which interactions, visuals, and functions will drive engagement with your target audience. Research should also be done on available technology and combined with creativity in order to develop a unique and genuinely engaging experience. Finally, adequate testing and tweaking must take place in order to ensure a flawless launch of your end product. With these steps in place, marketers can easily create effective VR or AR experiences that meet their goals and wow their customers.


What type of content works best in VR or AR

Augmented Reality (AR) and Virtual Reality (VR) offer marketers a unique opportunity to engage with their audiences by presenting content in a way that is memorable, immersive, and interactive. Content that works best in VR or AR often takes advantage of the technology's ability to create engaging environments; this could range from product simulations, 3D images, or virtual tours. By leveraging these capabilities, businesses can provide customers with an exciting and accessible experience that will help them remember the company's message more effectively. Furthermore, marketing strategies across both AR and VR should consider providing interactive elements like puzzles and challenges to further engage viewers and increase their interest in the product or service being advertised.


Measuring the success of a VR or AR campaign

With the rise of virtual and augmented reality, marketers have gained access to innovative new tools to make their campaigns stand out. However, measuring the success of such campaigns can be a challenge; after all, traditional metrics like click-throughs do not effectively gauge success in virtual and immersive environments. While complex customer journeys can make it difficult to attribute sales directly to any given campaign, meticulous analysis is essential for any successful VR or AR project. By embracing online analytics platforms and other powerful measurement tools, marketers can gain valuable insight into how well their VR or AR campaigns are performing, allowing them to refine their strategies and obtain a greater return on investment.


Case studies of successful VR and AR campaigns

Companies such as Apple, Lego, and Lowe's have all taken advantage of the power of VR and AR to effectively engage with their customers. For example, Lego implemented a 360-degree interactive VR experience for its 'Lego Movie 2' campaign which allowed consumers to virtually explore its fantastical universe. Similarly, Apple used AR technology to let users interact with the new iPhone 8 in unique ways before it was released. Finally, Lowe's experimented with an interactive app using Google Cardboard that gave DIYers access to detailed info about how to use tools in different projects. These companies had success in using new technologies in smart ways - boosting customer engagement and creating memorable campaigns.


How expensive is it to use VR and AR for marketing purposes?

The cost of using VR and AR for marketing purposes can vary widely depending on the specific application and the level of complexity involved.

For basic applications, such as 360-degree product demonstrations or virtual showrooms, the costs may be relatively low, as these can be created using off-the-shelf VR and AR software and equipment. These can be created in-house or through a production company at a low to medium budget.

However, for more complex applications, such as custom VR and AR experiences or interactive campaigns, the costs can be much higher. These may require specialised equipment, custom software development, and a team of designers and developers to create. Additionally, if the campaign is expected to have a large reach and require a high-end VR or AR experience, the costs can be even higher.

Overall, the cost of using VR and AR for marketing purposes can vary widely depending on the specific application and the level of complexity involved, but it can be a significant investment for a company.


How can marketers successfully use AR and VR?

There are several successful ways that marketers have used AR and VR for brands, including:

  1. Virtual product demonstrations: Using VR, brands can create virtual showrooms and product demonstrations that allow customers to see and interact with products in a highly realistic and immersive way.

  2. Augmented Reality apps: Brands have created AR apps which allows the customers to try on clothes, makeup, and other items in a virtual environment, giving them a sense of how the product would look in real life.

  3. Virtual events: Many brands have started to use VR to host virtual events, such as product launches, trade shows, and conferences. This allows customers to attend and engage with the event from anywhere in the world.

  4. Interactive brand experiences: Using VR and AR, brands have created interactive brand experiences that immerse customers in the brand's story and message, which can help to increase brand loyalty and engagement.

  5. Training and Education: Brands have used VR and AR to provide training and education on their products and services, allowing customers to learn about the products in an interactive and engaging way.

  6. Advertising: Brands have used AR in advertising to create interactive and engaging ad campaigns that allow customers to interact with the products in a virtual environment.

Virtual and augmented reality are two of the most talked-about technologies in recent years and for good reason. These cutting-edge tools have the potential to completely change how marketing campaigns are designed, executed, and measured. If you're thinking about incorporating VR or AR into your next marketing campaign, talk to us!